Contact Us
Questions about our sweepstakes casino coverage, a correction to flag, or feedback on something you read here — this is where to send it. We read every message, though as an independent comparison site we can't act as customer support for any individual platform.
How to reach us
The quickest way to contact Social Casino is by email at [email protected]. Let us know what page or operator your message relates to, and include any relevant detail so we can look into it properly. We aim to reply within a couple of business days, though busier periods can push that out.
What we can help with
- Corrections or updates to our list of sweepstakes casinos, including changes to a welcome offer, eligible states, or redemption terms
- Feedback on how a platform performed after you signed up, which helps us keep our write-ups current
- General questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
- Suggestions for new sweepstakes casinos or new sweeps cash casinos we haven't yet covered
- Reports of broken links, outdated information, or anything else that looks wrong on the site
What we can't help with
We don't operate any of the casinos listed on this site, so we're not able to process redemptions, verify your identity, resolve account issues, or answer questions about a specific deposit or withdrawal. For anything account-related — including identity verification, redemption thresholds, or payment timing — you'll need to contact that operator's own support team directly, usually through the help section of their site or app.
Similarly, we can't give legal advice on whether a particular platform is permitted in your state. Sweepstakes casino availability varies by state, operators set their own eligibility rules, and laws in this area change fairly often. If you're unsure whether a platform serves your state or how the rules apply to you, check that operator's terms directly, or review our responsible gambling information for general guidance on playing safely.
Before you write in
A few things that help us respond faster:
- Tell us which operator or page your question concerns
- Include screenshots or specific details if you're flagging an error
- Avoid sending account passwords, ID documents, or other sensitive personal information by email
- Check our terms and conditions and about us page first, since some general questions about how we research and rank platforms are already answered there
A note on editorial independence
Social Casino may earn a commission when readers sign up through links on this site, but that relationship never decides how a platform is ranked or reviewed. If you contact us about a ranking or rating, we'll explain the reasoning behind it honestly rather than adjust it to suit an advertiser or a complaint.
Whether you're reaching out with a correction, a question, or just to say a page helped you decide where to play, we're glad to hear from you. Drop us a line and we'll get back to you as soon as we can.